Privacy Policy

This policy explains what information KNA Property Management (“KNA”, “we”, “us”) collects through www.knapropertymanagement.com, how we use it, and the choices you have. By using this website you agree to this policy.

Information you give us

• Contact form: your name, email address, phone number, subject and message.
• Rental income calculator: your name, email address, phone number, the property address, the number of properties you would like us to manage, and the rent and cost figures you enter (rent, property tax, insurance, HOA and mortgage).
• Phone and email: whatever you choose to share when you call or write to us.

Information collected automatically

• Usage data: we use Google Analytics to understand how visitors use the site. It collects information such as the pages you view, the site that referred you, your approximate location, and your device and browser type, using cookies.
• Server logs: our web server records your IP address, browser type, the pages requested and the time of each request, for security and troubleshooting.
• Cookies: besides Google Analytics cookies, the site sets a security cookie when you use our forms and a session cookie to show you confirmation messages.

How we use your information

• To answer your questions and requests.
• To prepare and email you the rental income estimate you ask for, and to follow up about managing your property.
• To operate, secure and improve the website.
• To comply with legal obligations.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Services that process information for us

We rely on a small number of outside services to run this website. They receive only the information needed for their task and handle it under their own privacy policies:

• Google Analytics (website statistics).
• Google reCAPTCHA (protects our forms from spam; it collects device and usage information to tell people from automated software).
• Gmail (delivers form submissions to our team and estimates to you).
• YouTube (plays the video on our home page, when you choose to open it).
• Google Fonts (loads the fonts used on our pages).

Our news articles include buttons for sharing on Facebook, X, LinkedIn, WhatsApp and by email. Those services receive information only if you click a button, and what they do with it is governed by their own policies. We also publish our articles on our Facebook page.

We may disclose information if the law requires it, or to protect our rights, our clients or the public.

How long we keep it

We keep the information you send us for as long as it is needed to respond to you and to manage our relationship with you, and as long as the law requires. You can ask us to delete it at any time (see “Your choices”).

How we protect it

The website uses an encrypted connection (HTTPS), and access to the information you submit is limited to our team. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

• Access, correction and deletion: contact us to ask what information we hold about you, to correct it, or to have it deleted.
• Emails: tell us if you no longer want to hear from us and we will stop contacting you.
• Cookies and analytics: you can block or delete cookies in your browser settings, and you can opt out of Google Analytics with Google’s opt-out browser add-on.

Children

This website is intended for adults. We do not knowingly collect personal information from children under 13.

Links to other websites

Our pages and articles link to other websites, including the sources of our news articles. We are not responsible for their content or privacy practices.

Changes to this policy

We may update this policy from time to time. The date at the top of the page shows when it was last changed.

Contact us

KNA Property Management
Orlando, Kissimmee and St. Cloud, Florida
Email: admin@knateam.com
Phone: (305) 520-9314, Monday to Friday, 9:00 AM to 6:00 PM